1. D.G. Ancona, “Sensemaking: Framing and Acting in the Unknown,” in “The Handbook for Teaching Leadership: Knowing, Doing, and Being,” ed. S. Snook, N. Nohria, and R. Khurana (Thousand Oaks, California: Sage Publications, 2011), 3-20.

2. K.E. Weick, “The Social Psychology of Organizing,” 2nd ed. (Reading, Massachusetts: Addison-Wesley, 1979).

3. D.G. Ancona, E. Backman, and K. Isaacs, “Nimble Leadership,” Harvard Business Review 97, no. 4 (July-August 2019): 74-83.

4. A. Gasparro, J. Bunge, and H. Haddon, “Why the American Consumer Has Fewer Choices — Maybe for Good,” The Wall Street Journal, June 27, 2020, www.wsj.com.

5. H. Ibarra, A. Rattan, and A. Johnson, “Satya Nadella at Microsoft: Instilling a Growth Mindset,” London Business School case no. LBS CS-18-008 (London: London Business School, 2018).

6. A.C. Edmondson, “The Fearless Organization: Creating Psychological Safety in the Workplace for Learning, Innovation, and Growth” (Hoboken, New Jersey: John Wiley & Sons, 2019).